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BUSINESS RESOURCES

PERSONAL GROWTH

SECURITY INFORMATION

Multi-Factor Authentication: Education Center

Phishing: Education Center

Identity Theft: Education Center

Facts About Check 21: http://www.federalreserve.gov/paymentsystems/truncation/faqs.htm

TOUCHLINE TELEPHONE BANKING™

Touchline Telephone Banking™ will soon be refreshed. Beginning Monday, September 22, 2008, current Touchline users will notice a few subtle changes, including a new voice and new prompts to the most frequently requested information. Nothing else is changing. To enjoy the convenience of Touchline Telephone Banking, please read the instructions below.

FIRST
Dial 1-800-41-SALIN (1-800-417-2546) and Press 1 for English or 2 for Spanish

THEN
To obtain the current balance and last deposit for your checking account

  • Enter in your checking account number and the pound sign;
  • Press 1 to confirm that you are selecting a checking account;
  • Enter in your PIN number (which is the last 4 digits of your social security or tax id number, until changed);
  • For checking information, press 1;
  • Press 2 to hear the current balance and last deposit.

To obtain the most recent transactions on your checking account:
  • Enter in your checking account number and the pound sign;
  • Press 1 to confirm that you are selecting a checking account;
  • Enter in your PIN number (which is the last 4 digits of your social security or tax id number, until changed);
  • For checking information, press 1;
  • Select 1 for transactions menu and press 5 to hear the most recent transactions.

To listen to pending transactions on your checking account:
  • Enter in your checking account number and the pound sign;
  • Press 1 to confirm that you are selecting a checking account;
  • Enter in your PIN number (which is the last 4 digits of your social security or tax id number, until changed);
  • For checking information, press 1;
  • Select 1 for transactions menu and press 4 to hear tractions that are pending.

To transfer funds:
  • Enter in your checking account number and the pound sign;
  • Press 1 to confirm that you are selecting a checking account;
  • Enter in your PIN number (which is the last 4 digits of your social security or tax id number, until changed);
  • For checking information, press 1;
  • Select 4 to transfer funds

    • Select 1 to transfer from Checking to Savings
    • Select 2 to transfer from Savings to Checking
    • Select 3 to transfer from Checking to Checking

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